Monitoring - We have implemented a temporary fix and are actively monitoring while continuing work toward a permanent solution.
Sep 09, 2026 - 03:18 UTC
Update - We are working on a fix for the issue. It is expected that connectivity will be disrupted for several minutes while we apply the fix.
Sep 09, 2026 - 00:34 UTC
Update - We are continuing to work on a fix for this issue.
Sep 08, 2026 - 23:57 UTC
Update - We are continuing to work on a fix for this issue.
Sep 08, 2026 - 23:22 UTC
Identified - We are experience repeated failures on a set of core networking devices. Portal access, as well as flow, metrics and BGP ingest are disrupted.
We have identified the underlying issue and engineers are working on a permanent fix.

Sep 08, 2026 - 23:20 UTC

About This Site

We will post all Production SaaS EMEA Cluster (portal.kentik.eu) incidents here provided they affect more than a small subset of customers.

Web Portal Operational
90 days ago
99.39 % uptime
Today
REST API Operational
90 days ago
99.41 % uptime
Today
Flow Ingest Operational
90 days ago
99.79 % uptime
Today
BGP Operational
90 days ago
99.41 % uptime
Today
BGP Peering and Enrichment Operational
90 days ago
99.41 % uptime
Today
BGP Monitoring and Alerting Operational
90 days ago
99.41 % uptime
Today
Alerting and Mitigation Services Operational
90 days ago
99.41 % uptime
Today
Cloud Ingest Operational
90 days ago
99.79 % uptime
Today
AWS Ingest Operational
90 days ago
99.79 % uptime
Today
GCP Ingest Operational
90 days ago
99.79 % uptime
Today
Azure Ingest Operational
90 days ago
99.79 % uptime
Today
Notifications Operational
90 days ago
99.97 % uptime
Today
Query Operational
90 days ago
99.41 % uptime
Today
NMS Operational
90 days ago
99.4 % uptime
Today
Synthetics Operational
90 days ago
99.62 % uptime
Today
Synthetics Ingest Operational
90 days ago
99.34 % uptime
Today
Synthetics Alerting Operational
90 days ago
99.9 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Document360 Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

Resolved - Due to the failure of a core device, we lost network connectivity between 21:41-21:45 and 21:55-22:05 UTC. Portal access, as well as flow, metrics and BGP ingest were disrupted.
Access has been restored and engineers are actively working on a permanent fix.

Sep 9, 04:30 UTC

Sep 8, 2026

Sep 7, 2026

Resolved - This incident has been resolved.
Sep 7, 21:00 UTC
Update - We are continuing to monitor for any further issues.
Sep 7, 17:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 17:34 UTC
Update - We are continuing to investigate this issue.
Sep 7, 16:39 UTC
Investigating - We are currently investigating this issue.
Sep 7, 16:30 UTC
Monitoring - Portal is operational and we are continuing to monitor.
Sep 7, 14:34 UTC
Update - Portal is partially operational again and we are continuing to investigate.
Sep 7, 13:37 UTC
Investigating - We detected an outage in our EU portal and are actively investigating.
Sep 7, 13:15 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.