Alerting notifications delay
Incident Report for Kentik SaaS EMEA Cluster
This incident has been resolved.
Posted Dec 04, 2020 - 02:15 UTC
We've deployed more verbose logging in the platform and collecting diagnostic info. Kentik engineers will continue monitoring the situation closely until we find the root cause.
Posted Dec 03, 2020 - 15:02 UTC
We have introduced a more verbose logging / diagnostic solution to the alerting subsystem which required a restart of those services. In doing so, the delays appear to be temporarily resolved. We will continue to investigate the situation with the newly introduced diagnostics.
Posted Dec 03, 2020 - 12:35 UTC
We are continuing to investigate this issue.
Posted Dec 03, 2020 - 12:01 UTC
Alerting notifications are presently severely delayed (12+ hours)
Posted Dec 03, 2020 - 11:28 UTC
This incident affected: Alerting and Mitigation Services.